The Pet Sitter Shop ships all orders Priority Mail through the United States Postal Service (USPS) or United Parcel Service (UPS). Shipping to post office boxes is acceptable only when using USPS Priority Mail. The Store DOES NOT ship Federal Express or by carriers not listed above.
The Pet Sitter Shop has two shipping options for international customers. PSI can ship internationally by Priority Mail International or Express Mail with United States Postal Service (USPS). Please allow up to 6 weeks for delivery of International orders. The Pet Sitter Shop will take no action until 6 weeks to replace lost orders to allow sufficient time for products to pass through Customs.
United Parcel Service (UPS)
United States Postal Service (USPS)
USPS shipping options are Priority Mail International and Express Mail International. Note: International orders may be subject to duty taxes and brokerage fees which are the responsibility of the customer. Please allow up to 6 weeks for delivery of International orders. The Pet Sitter Shop will take no action until 6 weeks to replace lost orders to allow sufficient time for products to pass through Customs.
Orders placed Monday – Friday will be shipped the next business day (Orders placed after 12:00 noon on Friday will be shipped the following Monday) and will be received within seven to ten business days. Daily order cut-off time is 2:00 pm. ET. Please note that business days are considered Monday-Friday.
The shipping fulfillment center may be closed during some national holidays. Weekends and holidays do not count toward estimated transit days. You will be notified by email of any shipping delays.
Log in to My Account with your email address and password to access your order history. Orders contain shipping information and tracking numbers. Simply click on your order’s tracking number to see the shipping status and/or delivery information.